{"id":1940,"date":"2026-04-19T17:17:04","date_gmt":"2026-04-19T15:17:04","guid":{"rendered":"https:\/\/nxtlevel-nails.at\/cancellation-policy\/"},"modified":"2026-05-11T12:45:15","modified_gmt":"2026-05-11T10:45:15","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/nxtlevel-nails.at\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"h-widerrufsbelehrung\">Cancellation Policy<\/h1>\n\n<h2 class=\"wp-block-heading\" id=\"h-widerrufsrecht\">Right of Withdrawal<\/h2>\n\n<p class=\"wp-block-paragraph\">You have the right to withdraw from this contract within fourteen days without giving any reason.<\/p>\n\n<p class=\"wp-block-paragraph\">The withdrawal period is fourteen days from the day,<\/p>\n\n<ul class=\"wp-block-list\">\n<li>on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;<\/li>\n\n\n\n<li>on which you or a third party designated by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;<\/li>\n\n\n\n<li>on which you or a third party designated by you, who is not the carrier, have taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or pieces.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"h-ausubung-des-widerrufsrechts\">Exercising the Right of Withdrawal<\/h2>\n\n<p class=\"wp-block-paragraph\">To exercise your right of withdrawal, you must inform us<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>NXT.LEVEL Nails<\/strong><br\/><strong>F. Lisztgasse 8<\/strong><br\/><strong>2525, G\u00fcnselsdorf, Austria<\/strong><br\/><strong>Email:<\/strong> info@nxt-level-nails.at<\/p>\n\n<p class=\"wp-block-paragraph\">by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract.<\/p>\n\n<p class=\"wp-block-paragraph\">You may use the attached withdrawal form, but this is not mandatory.<\/p>\n\n<p class=\"wp-block-paragraph\">To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"h-folgen-des-widerrufs\">Consequences of Withdrawal<\/h2>\n\n<p class=\"wp-block-paragraph\">If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.<\/p>\n\n<p class=\"wp-block-paragraph\">For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.<\/p>\n\n<p class=\"wp-block-paragraph\">We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.<\/p>\n\n<p class=\"wp-block-paragraph\">You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.<\/p>\n\n<p class=\"wp-block-paragraph\">The deadline is met if you send back the goods before the period of fourteen days has expired.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"h-rucksendekosten\">Return Shipping Costs<\/h2>\n\n<p class=\"wp-block-paragraph\">You will bear the direct cost of returning the goods.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"h-wertersatz\">Compensation for Loss of Value<\/h2>\n\n<p class=\"wp-block-paragraph\">You only have to pay for any diminished value of the goods if this diminished value results from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"h-ausschluss-bzw-vorzeitiges-erloschen-des-widerrufsrechts\">Exclusion or Premature Expiry of the Right of Withdrawal<\/h2>\n\n<p class=\"wp-block-paragraph\">The right of withdrawal does not apply to contracts:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;<\/li>\n\n\n\n<li>for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and whose seal has been removed after delivery;<\/li>\n\n\n\n<li>for the supply of goods if, after delivery, they have become inseparably mixed with other items due to their nature.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<form class=\"woocommerce-form woocommerce-form-order-withdrawal-request order-withdrawal-request\" method=\"post\">\n\t\n\t<div class=\"eu-owb-notice-wrapper\"><\/div>\n\n\t<div class=\"eu-owb-form-fields\">\n\t\t\t\t\t<div class=\"form-row form-row-full form-row-order-number validate-required\" id=\"order-withdrawal-request-order-number_field\" data-priority=\"\"><label for=\"order-withdrawal-request-order-number\" class=\"required_field\">Contract Identification, e.g. order number&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"order_number\" id=\"order-withdrawal-request-order-number\" placeholder=\"\"  value=\"\" maxlength=\"20\" aria-required=\"true\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email validate-email validate-required\" id=\"order-withdrawal-request-email_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email\" class=\"required_field\">Email&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email\" id=\"order-withdrawal-request-email\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email-repeat validate-required\" id=\"order-withdrawal-request-email-repeat_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email-repeat\" class=\"required_field\">Email (repeat)&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email_repeat\" id=\"order-withdrawal-request-email-repeat\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-first form-row-first-name\" id=\"order-withdrawal-request-first-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-first-name\" class=\"\">First name&nbsp;<span class=\"optional\">(optional)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"first_name\" id=\"order-withdrawal-request-first-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-last form-row-last-name\" id=\"order-withdrawal-request-last-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-last-name\" class=\"\">Last name&nbsp;<span class=\"optional\">(optional)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"last_name\" id=\"order-withdrawal-request-last-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"clear\"><\/div>\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"order-supports-partial-withdrawal hidden\">\n\t\t\t\t\t<div class=\"form-row form-row-full form-row-manually-select-items\" id=\"manually-select-items_field\" data-priority=\"\"><span class=\"woocommerce-input-wrapper\"><label class=\"checkbox \" ><input type=\"checkbox\" name=\"manually_select_items\" id=\"manually-select-items\" value=\"1\" class=\"input-checkbox \"  \/> I want to select the items to cancel manually.&nbsp;<span class=\"optional\">(optional)<\/span><\/label><\/span><\/div>\n\t\t\t\t\t<span class=\"notice eu-owb-woocommerce-select-certain-items-desc\">You will receive an email confirming receipt of your withdrawal request. In the email, you will find a link that allows you to select the items you wish to return.<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t<input type='hidden' name='lang' value='en' \/>\n\t\t\t<div class=\"form-row form-row-submit\" id=\"order-withdrawal-request-submit\">\n\t\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"3fd33c8cec\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/1940\" \/>\t\t\t<button type=\"submit\" class=\"woocommerce-button button woocommerce-form-return_request__submit\" name=\"order_withdrawal_request\" value=\"Confirm withdrawal\">Confirm withdrawal<\/button>\n\t\t<\/div>\n\t\n\t<div class=\"clear\"><\/div>\n\t<\/form>\n\n\n<p class=\"wp-block-paragraph\"><strong>Status:<\/strong> May 3, 2026<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation Policy Right of Withdrawal You have the right to withdraw from this contract within fourteen days without giving any [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1940","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - 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